E-Commerce Manager

Salary: Up to $8000
Working Days: Mon - Fri, 9am - 6pm
Location: Anson Road
Benefits: VB

Responsibility:

Ecommerce Strategy & Management

• Develop and implement strategies to increase online sales and engagement.
• Manage online store performance, security, and user experience.
• Oversee product listings, descriptions, and promotions.
• Collaborate with developers, designers, and content creators for site enhancements.
• Streamline internal workflows to improve efficiency and identify growth opportunities.

Digital Marketing & SEO

• Execute digital marketing campaigns (SEO, PPC, email, social media).
• Optimize website for organic traffic and visibility.
• Analyze customer data and market trends to refine marketing strategies.
• Work with agencies and partners to drive traffic and sales through promotions.
• Oversee marketing collaborations, agreements, and performance management.
• Manage content creation, pricing, store banners, and promotional activities.
• Plan new brand launches and coordinate with HQ.
• Conduct market research to stay updated on industry trends and competition.
• Develop strategies to boost traffic, acquire customers, and increase conversion rates.

Customer Experience & Conversion Optimization

• Enhance online shopping experience to improve conversion rates and satisfaction.
• Implement new ideas for customer engagement.
• Conduct A/B testing, UX improvements, and personalization.
• Manage customer service processes and feedback for better engagement.

Inventory & Order Management

• Monitor stock levels and inventory planning to avoid shortages or overstocking.
• Collaborate with supply chain teams for timely order fulfillment.
• Track return rates and implement strategies to reduce losses.
• Coordinate with brands to ensure stock availability for campaigns and launches.
• Assist in stock planning for ecommerce promotions.

Performance Analysis & Reporting

• Track key ecommerce KPIs (traffic, conversion rates, average order value, retention).
• Utilize analytics tools (Google Analytics, Shopify, Magento) for performance tracking.
• Prepare reports and insights to refine strategies and decision-making.

Requirements:

• Singaporeans ONLY
• Bachelor's Degree in areas of Information Technologies (E-Commerce), Business Administration in E-Commerce, or equivalent graduate-level degree.
• Min. 5 years of experience in ecommerce management, digital marketing, or a similar role.
• Understanding of global ecommerce trends and international expansion strategies.
• Experience with affiliate marketing and influencer collaborations will be an added advantage.
• Familiarity with AI-driven ecommerce tools and automation will be an added advantage.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits.

Please submit your updated resume in MS Word format by using the APPLY NOW BUTTON.

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Hui Yew Cheong
Registration Number: R24124511
EA License No: 06C2859 (MCI Career Services Pte Ltd)