E-Commerce Executive

Roles & Responsibilities

• Responsible for end-to-end eCommerce performance including sales, availability, pricing, listings content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfillment, after-sales service, etc.
• Develop and implement sales strategies and generate sales revenue on behalf of clients across e-retailers and marketplaces.
• Manage digital marketing tactics including SEO, SEM, social media advertising, email marketing, etc.
• Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions.
• Liaise with eCommerce partners to build relationships and network, understand category and brand performance across channels, and advise on strategies to drive and achieve business objectives.
• Conduct business reviews and develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies.
• Manage inventory (ensure stock balancing between online and offline), promotional mechanism (e.g., bundles creation, discounts activation, vouchers, etc.) accuracy across platforms.
• Plan and execute various online campaigns, activities, and promotions to drive sales for all e-Commerce platforms including Lazada, Shopee, Qoo10, Amazon, and other platforms.
• Create and update website content, products, images, promotions, and banners to ensure the website is kept up to date.
• Respond to inquiries from online customers.
• Responsible for daily operations including processing and fulfillment of online sales orders (coordinate, packing, shipping, billing) and logistics-related matters.
• Identify opportunities and participate in the development of new initiatives or enhancements to maximize growth.
• Other administrative duties, ad-hoc tasks, and projects as assigned.

Requirements:

• Good working commitment.
• Self-motivated individual to achieve sales targets.
• Friendly, organized, team player.
• Diploma in Marketing/Digital Marketing/E-Commerce or equivalent.
• Minimum 1 year of relevant experience in handling marketplaces (Shopee, Lazada, Qoo10).
• Able to work independently and adhere to deadlines.
• Good interpersonal and communication skills.
• Attention to detail and accuracy.
• Proficiency in Google Analytics and marketplaces.
• Creative, organized, solutions-oriented, expert multi-tasker, self-motivated, and thrives in high-pressure and fast-paced environments.
• Effective communicator, able to achieve internal alignment and handle communications with external partners.
• Proficient in Microsoft Office and Adobe Photoshop Express.

Job Types: Full-time, Permanent

Salary: $2,500.00 - $3,500.00 per month

Benefits:

• Employee discount.
• Commission pay.
• Performance bonus.

Work Schedule:

• 5 Days work week.