Director, People & Culture

About the team

At Doctor Anywhere, our People & Culture team plays a significant role in driving organization effectiveness. We strongly believe in the power of people and we aim to translate this value in everything we do in order to build a culture where everyone feels included and valued at work. We support business needs by attracting, hiring and developing our talents to build a high performing organization, while managing our workplace and people operations in a way that keeps employees engaged and productive at work.

About the role

We are looking for an experienced Director, People & Culture to lead the P&C team and partner with our business leaders in the region.

You thrive in a fast-paced operational environment and are passionate about People & Culture to deliver impactful talent solutions and culture for this workforce. You will work closely with business managers across multiple teams and sites in Singapore to ensure HR deliverables are met.

You must be skilled at designing HR practices for our workforce (including Operations, Customer Service, Medical Services), strong in influencing and mentoring others, and great at building strong relationships at all levels. You are passionate about providing excellent internal client support and driving HR operational excellence along with the People & Culture team. Experience in compensation and total rewards is a plus in this role.

Responsibilities

• Develop & execute a comprehensive people strategy aligned with the company’s overall vision & mission with a specific focus on attracting, developing & retaining top talents in the organization.
• Oversee all HR operations including talent acquisition, business partnering, compensation and benefits. Partner closely with all business units to implement effective hiring strategies, performance evaluations, talent and career development plans.
• Develop and manage the HR budget to ensure cost-effectiveness.
• Foster a positive and inclusive work environment that promotes employee engagement, satisfaction and well-being.
• Design and deliver people programs and solutions to creatively solve business challenges in areas such as workforce planning, cultural change, compensation review, and change management.
• Guide and coach people managers on how to appropriately manage and resolve people issues at all levels (e.g. performance management, conflict management, retention, etc).
• Promote a culture of feedback and open communication among managers and employees across DA.
• Good understanding of employment laws & regulations in SEA & ensuring compliance in all people-related practices, policies & processes.

About you

• At least 10-15 years of progressive HR experience & leadership role in a high growth environment.
• Able to demonstrate deep knowledge and experiences in supporting the organization in key HR functions - total rewards, talent acquisition and business partnering.
• Strong leadership and people management skills, with the ability to influence and inspire others to achieve the desired outcomes.
• Excellent communication and interpersonal skills to connect and influence every stakeholder in the business.
• Experience in driving organization change in mergers and acquisitions is a plus.
• Tech savvy and comfortable with any HRIS (preferably BambooHR), GSuite especially Excel skills.
• Highly adaptable and act as a strong advocate for driving performance at every level of the organization.
• Unquestioned integrity and a confident presence to effectively resolve employee issues.

About Doctor Anywhere

Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.

DA’s goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organizations, and 25 regional insurers we work with. Grounded in our motto “Keep Going, Keep Growing”, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia’s healthcare future!