Director, Group Strategic Cost Analytics and Intelligence

Job Summary

• Standard Chartered is a leading international bank operating in some of the most dynamic markets in the world, in Asia, Africa and the Middle East.
• This role will be part of the team which holds complete ownership for reporting, analytics as well as commercial aspects with respect to the WRB cost base covering core Retail, Private and Business Banking.

We are seeking a detail-oriented and strategic Business Analyst to join our team. The ideal candidate will:

1. Analyse business needs or trends.
2. Help drive cost analytics to enable business with effective decision-making.
3. Track the impact of strategic action to ensure that the execution is attaining the required goals.
4. Partner with finance leadership and business to implement solutions that enhance operational efficiency within our banking operations.

Responsibilities

• The role reports to the Global Head, WRB Cost management and key responsibilities include the following:
• Build sharp cost analytics and bring required visibility/modeling to help business take appropriate business decisions.
• SPOC from WRB cost management team to any new modeling required for scenario analysis for developing strategy.
• Impact analysis of Marketing campaign in partnership with marketing team.
• Tracking frontline RM/Sales leverage, productivity, and campaign benefit in partnership with segment/proposition teams.
• Unit cost analysis for product/segment to benchmark per unit profitability and create benchmark to identify area of opportunity and help product/segment teams to devise right strategies for profitability.
• Analyse operation service/onboarding volumes including source of origination e.g., through service requests from branches and establish benefit impact of automation projects.
• Product/Segment related client level cost analytics.
• Conduct competitor analysis around cost management and stay updated on industry trends to identify opportunities/best practices.

Processes

• Responsible for the delivery of Cost Analytics processes (includes setting up appropriate databases and generating inferences out of the analytics built) for the business.
• Ensure appropriate governance is in place.

People & Talent

• Set the right example and build the appropriate culture and values in the team. Set appropriate tone and expectations from team members and work in collaboration with risk and control partners.
• Coach junior team members and partner with GFS colleagues to help align the team’s objective/vision.
• Help drive the “finance culture”, “people and process” and “be the change agenda”.

Risk Management

• Ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures.

Governance

• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Own the assigned processes and its governance.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the Group WRB Cost team to achieve the outcomes set out in the Bank’s Conduct Principles.

Key Stakeholders

• Executive Director, WRB Cost Management
• Head of WRB Performance Management & Cost
• Regional CFO
• Global Segment and Product CFOs
• Group/Regional product and segment Heads
• Functions and Technology finance team
• Country Business finance head

Other Responsibilities

• Embed Here for good and Group’s brand and values in WRB Business Finance.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 10+ years experience in the financial services space with strong P&L, data analytics or cost management experience.
• Degree qualified in accountancy with relevant accounting qualification (such as CIMA / ACCA).
• Strong analytical skills and proficiency in data analysis tools (e.g. excel, SQL, Python).
• Experience of dealing directly with senior management within a large multinational organization, preferably Financial Institution.
• Proven ability to drive change, strong team working and networking capability.
• Strong verbal and written communication skills, clear, concise and at appropriate levels of details to tailor to different audiences and purposes.
• Ability to work in fast-paced environment, multitask and respond in short timeframes.
• High level of numeracy and detail oriented.
• Ability to demonstrate the Bank’s values in achieving objectives.

Role Specific Technical Competencies

• Cost Management
• P&L Management
• Data Analytics
• Financial Modelling
• Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days).
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity.