Desktop Support Engineer – IT Firm

Looking for Desktop Support Engineer in Singapore

Position Title

Description

IT Solution Singapore is currently looking to appoint a Desktop Support Engineer to join their company IT team in Singapore office.

IT Solution Pte Ltd aims to be the leading Singapore-based firm for corporate IT service that provides One-Stop Solution services for our clients.

We are a young and dynamic company specializing in IT Solution Services. We are committed to easing your workload by providing various IT needs and enhancement solutions in an innovative way to aid in your business administration.

You can entrust your IT functions to us while you focus on your core businesses. We are constantly developing and launching new enhancement solutions to assist in optimizing our clients’ network, IT infrastructure, applications, websites, and online marketing.

Our Mission
To provide customers with the best quality of services at an affordable price and prompt delivery of services.

Our Vision
To become a leading premier IT solution provider, both effective and efficient in providing a comprehensive range of quality IT solutions and digital marketing support.

Remuneration is commensurate with qualifications and work experience. Qualified and interested candidates should email their resume to in **@it********. sg

Please state your current and expected salary and include in the CV a digital photo of yourself.

Job Responsibilities

• Provide 1st to 2nd level desktop support for end-users.
• Work closely with customers and resolve issues promptly and efficiently.
• Assist customers with technical support of desktop computers, applications, and related technologies. Support includes performing installation, configuration, migration, upgrading, and maintenance of desktop PCs, OS, application software, and related IT peripherals.
• Perform troubleshooting for client platform-related problems.
• Respond promptly to incidents, investigate, and provide temporary and/or permanent resolution of incidents escalated.
• Manage hardware & software requisition as well as the inventory for all IT equipment and coordinate for any disposal requisites.
• IT related activities as requested by users on a case-by-case basis or projects requested by clients.
• Any other ad-hoc duties assigned.

Requirements

• Min 1 year of working experience in the IT industry.
• Candidate must possess a Diploma/Degree in IT, Computer Engineering, or Computer Science.
• Knowledge in Microsoft Exchange / Linux is an advantage.
• Willing to take on a 1-year contract.
• Willing to travel or be deployed for projects.
• Able to quickly learn and support new technologies and take on new responsibilities as priorities change.
• Customer-oriented and able to manage multiple tasks in a fast-paced environment with problem-solving skills.

Hiring Organization

Employment Type
Full Time

Industry
IT Solutions Company

Job Location
51 Goldhill Plaza #07-11, 308900, Novena, Central, Singapore