Desktop/IT Support Engineer

This is an IT support group
Singapore
SGD 60,000 - 80,000
Job description

(Outsourced) – End-User Support

Location: Primarily Central Business District (CBD)

Key Responsibilities:

  • Deliver 1st and/or 2nd level IT support to end-users to ensure business continuity.
  • Monitor and maintain end-user computing devices to ensure optimal performance.
  • Provide timely communication on issue status and resolution.
  • Install, configure, and maintain computers, workstations, applications, and other related IT equipment and devices.
  • Oversee IT asset management, including hardware tech refresh, preventive maintenance (e.g., laptops, printers), and monitoring of software licenses.
  • Assist in the rollout and implementation of new end-user computing technologies and solutions.
  • Ability to adapt to a fast-paced environment.
  • Perform any additional IT-related tasks as required.

Requirements:

  • Recognized Diploma or Degree in Information Technology (or equivalent).
  • Minimum of 1 year experience in delivering IT support to end-users preferred.
  • Fresh graduates are welcomed to apply.
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