Desktop Engineer

An exciting opportunity has become available at one of the fastest growing IT companies in Singapore. We are expanding and actively looking for a highly motivated individual for the Desktop Engineer role.

Responsibilities

1. Ensure desktop environment standard apps are patched regularly
2. Managing Active Directory / Microsoft Entra ID
3. Perform root cause analysis, network problems, troubleshooting performance issues and hardware failures
4. Prepare, install and configure technologies and applications to ensure support on operating system and platforms of company assets
5. Prepare IT status reports
6. Follow, implement, and maintain the security of systems and data
7. Managing network environment (Firewall, Router, Access Point)

Minimum Requirements

1. Minimum Diploma in IT preferred, Bachelor will be a plus point
2. At least 1-2 years of relevant working experience
3. Strong verbal communication skills, analytical skills, problem solving skills
4. Understanding of IT, and Cloud Computing
5. Proficiency with Windows, macOS, and sometimes Linux
6. Proficiency in Microsoft support tools, such as AD, M365, Entra ID, storage and networking
7. Proficiency with hardware and software installation
8. Good knowledge of computer components, peripherals, electrical, and troubleshooting hardware issues
9. Ability to diagnose and resolve software issues across various applications
10. Good knowledge of networking fundamentals
11. Understanding of best practices for maintaining the security of systems and data
12. Basic knowledge of network troubleshooting Ethernet and IP configuration
13. Ability to clearly explain technical issues and solutions to non-technical users