Deputy Dormitory Manager

Job Title: Deputy Dormitory Manager

Accountability: Operations Director

Working Hours: 44 hrs a week

Responsibilities:

1. Manage the reports on performance and operation of dormitory, projects, facilities, system, and equipment.
2. Coordinate and liaise with cross-functional departments to effectively manage processes associated with the operation and maintenance of the Company’s facilities and purchase.
3. Review the performance and services at the dormitory on a regular basis, recommending improvement on the workflows and processes.
4. Identify potential issues and risks to prevent and mitigate any disruption to the overall operations of the dormitory.
5. Liaison and maintain good rapport with the local government agencies, such as Police, Singapore Civil Defense Force, Ministry of Manpower, BCA, etc.
6. Regular operation status update to the management.
7. Plan, control, and review departmental budget.
8. Approving Authorities: Department staff leave.
9. Any other duties assigned by Operations Directors and Senior Management.

Requirements:

1. Diploma with Minimum of 5 years of experience in the Hospitality or Customer Service industry
2. Possession of PLRD and FSM certifications is a plus

Soft Skills:

1. Should possess effective communication between different stakeholders
2. Good customer/resident's service
3. Must be able to enhance teamwork among his department
4. Must be confident to carry out his leadership role
5. Must be able to collaborate with the other departments
6. Must have the drive to set and achieve goals
7. Must be able to empower, train, coach and mentor his team

Benefits:

• Outpatient Medical / Dental Benefit
• Hospital & Surgical Insurance Coverage
• Personal Accident Insurance Coverage
• Free Annual Basic Health Screening
• Birthday Leave
• 13th Month Pay (AWS)
• Performance Bonus
• Training Sessions