Dental Assistant

• Assist the Dentist during dental treatments and procedures

• Anticipate the requirement of the dentist

• Ensure the comfort of patient through the treatment

• Disinfect and sterilize instruments and equipments

• Perform general housekeeping to ensure cleanliness of treatment rooms

• Maintain appropriate levels of supplies in treatment room

• Prepare materials, dental instruments, and equipments as required

• Prepare cases (as instructed by the Dentist) to be delivered to the Dental Lab by the Front Desk

• Perform any other tasks assigned by the Clinic IC(s) or District Manager(s).

• Responsible for the reception of all visitors, patients, and callers to the Clinic and create a professional and welcoming image for the clinic

• Perform the booking of appointments for patients over-the-counter, through the phone, or through other platforms such as social media

• Responsible for updating patients’ information and sending reminders for dental treatment

• Responsible for gathering patients’ feedback forms and handling patient feedback

• Prepare, manage and monitor cases being sent to and received from the lab(s)

• Perform cashiering duties and submission of CHAS, Medisave, and other Insurance Claims to relevant channels

• Manage the social media account(s) of the clinic to create awareness of the clinic

• Ensure the Front Desk at the Clinic provides optimal level of service

• Continually identify and make appropriate improvements with the customer service team at the Front Desk of the clinic

• Willing to work on shift schedule

• Any other tasks assigned by the Clinic IC(s) / Management.