Deal Operations Specialist

About Ping Identity:

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

Working cross-functionally under the Manager, Deal Operations you will provide quoting and booking support to the APJ region beginning at the quoting stage through order booking in Salesforce.com.

Main Responsibilities:

1. Reply to, manage, and facilitate quoting help requests from sales.
2. Facilitate exception approval requests both within and outside of SFDC CPQ.
3. Validate signed sales orders comply with company policies.
4. Perform a booking package validation to ensure all paperwork that is signed matches the PO and SFDC and if not, use the exceptions checklist to determine next steps before approving the Opportunity to move to the Finance Team and Netsuite.
5. Provide new sales reps new hire training on quoting tools and processes.
6. Participate in team projects upon request.
7. Participate in deal reviews and commercial conversations with Account Executives and sales leadership as appropriate.
8. Participate in UAT Testing and issue identification for SFDC.

Required Skills & Qualifications:

1. Must have SFDC Experience.
2. Ability to navigate internal resources to obtain advice and guidance on deal construction and any obstructions or potential blockers to getting approved and booked.
3. Able to work extended hours during quarter-end cycles.
4. Highly responsive, and thrive in a fast-paced environment.
5. A "do whatever it takes" attitude to enact change within the organization, being a leader and a trusted business advisor.
6. Ability to work under pressure and prioritize with a positive, can-do attitude.
7. You must be a business facilitator!

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.

Here are just a few of the things that make Ping special:

1. A company culture that empowers you to do your best work.
2. Employee Resource Groups that create a sense of belonging for everyone.
3. Regular company and team bonding events.
4. Competitive benefits and perks.
5. Global volunteering and community initiatives.

Our Benefits:

1. Generous PTO & Holiday Schedule.
2. Parental Leave.
3. Progressive Healthcare Options.
4. Retirement Programs.
5. Opportunity for Education Reimbursement.
6. Commuter Offset (Specific locations).

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.