Responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.
Lead and provide technical advice to junior database administrators.
RESPONSIBILITIES:
Technical lead and mentor to junior database administrators.
Lead and manage database changes through change request process & provide status reports to the relevant parties.
Provide 1st and 2nd level operational database support.
Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Lead and monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.
Lead and monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
Ensure service level meet requirement. Propose and implement action plan when required.
Lead and monitor databases according to standard operations procedures.
Lead in the implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
Involve and lead in database implementation.
Keep abreast of database technologies.
A good team player and leader.
Prompt 24x7 support.
Good customer service.
REQUIREMENTS:
Diploma / Degree in Information Technology, Computer Science or equivalent
3 - 5 years of experience in Oracle database administration
3 - 5 years of experience in SQL database administration