Data Scientist

The Customer Lifecycle Management (CLM) team at StarHub is dedicated to understanding, enhancing, and optimizing the customer journey. From acquisition to retention, the CLM team employs data-driven strategies to provide unparalleled customer experiences. Through a combination of data science, business intelligence, customer insights, NPS, and digital analytics, the CLM team ensures that StarHub's offerings are aligned with customer needs, leading to increased loyalty, satisfaction, and growth.

The Data Scientist plays a crucial role in supporting the CLM team's data-driven initiatives. This position focuses on applying data science techniques to extract valuable insights from customer data, contributing to the team's efforts in enhancing customer experiences and supporting StarHub's business objectives. The Data Scientist will work closely with senior team members to develop and implement machine learning models, conduct statistical analyses, and translate complex data into actionable recommendations. This role is essential in helping the CLM team leverage advanced analytics to optimize customer lifecycle strategies and drive data-informed decision-making across the organization.