Data Center Technician

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Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum Qualifications:

1. Bachelor's degree or equivalent practical experience.
2. Experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
3. Experience with performing component-level repairs on IT equipment.
4. Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
5. Ability to work non-standard hours, including working weekends, holidays and on shift-based schedule as required.

Preferred Qualifications:

1. Experience working within a data center or network operation center environment.
2. Experience in Linux/Unix desktop support including installation, systems administration and troubleshooting.
3. Experience with troubleshooting, diagnosing, maintenance and monitoring of computer hardware and server hardware.
4. Experience with operating systems and networking protocols.
5. Ability to self-manage and accomplish tasks with minimal supervision.

About the Job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also tackle the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Responsibilities

1. Deploy and operate new data center infrastructure across projects or functions.
2. Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
3. Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
4. Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
5. Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.