Data Analytics, Operations

Job Description

1. Work closely with various operations teams such as Customer Service and AML Ops to understand their needs and pain points, translate them into data analytics problems, and provide and implement actionable analytics solutions.
2. Critically evaluate and define business metrics; develop analyses that lead to actionable insights to support the continuous improvement of operations teams.
3. Be a subject matter expert in banking business and data. Consolidate data from multiple sources to create integrated views that can be used to drive decision-making.
4. Design, automate, and maintain reports and dashboards for management and business users.
5. Conduct ad-hoc analysis and create suitable visualizations of business issues.

Requirements

1. Bachelor’s degree or above in Computer Science/Engineering, Business Analytics, Information Technology Finance/Banking, Statistics, or other related fields.
2. Relevant working experience in analytics-related roles.
3. Proficiency in SQL and Python is mandatory.
4. Familiarity with data visualization tools.
5. Ability to work well with cross-functional teams in a fast-paced environment.
6. Experience in the finance/banking industry is preferred.
7. Experience in business intelligence in the finance industry is a plus.