Data Analyst

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

DESIGNATION: Data Analyst

RESPONSIBILITIES

The Analyst will collect, analyze and interpret data, information and statistics to support decisions for Eldercare service pillar or any other assigned programs/projects. He/She will compile reports for the Leadership team and identify trends in the data. He/She will take actionable steps with the respective leaders that will improve processes and optimize results.

In this connection, the Analyst will assume project management role for specific projects. This may include system implementation, automation, process improvements projects.

Documentation and Improvement of Work Process

1. Identify the key processes in the Eldercare service pillar
2. Review key processes and propose improvement
3. Document the key process and ensure updates on periodic basis. Institute a validation process on a quarterly basis

Data Management and Analysis

1. Review data collection practices and develop data collection framework
2. Gather and analyse data, provide Monthly and periodic reports
3. Interpret gathered data to support management decision making
4. Establish new data gathering techniques
5. Formulate procedural manuals

Project Management

1. Perform project management role for assigned projects
2. Establish clear project organization, project objectives, project deliverables and measurements, project timeline and project budget and accountability.
3. Collaborate with stakeholders including IT teams, senior management, service providers, and end-users (such as team members and seniors).
4. Gather feedback and requirements from stakeholders to ensure alignment with organizational goals and user needs.
5. Provide recommendations on mitigating risks and overcoming challenges

Stakeholder Engagement

1. Collaborate with stakeholders (internal and external) to drive initiatives

QUALIFICATIONS

1. Diploma / Bachelor Degree in Information Technology (IT), Computer Engineering, Computer Science, or a related field is preferred

OTHER INFORMATION

Relevant Experience

1. Minimum 5 years of relevant experience in data management and analysis, system implementation or a role with similar responsibilities

Competencies

1. Effective communication and interpersonal skills
2. Strong analytical and problem-solving skills, with the ability to identify challenges, develop solutions, and make informed decisions
3. Strong skills in tools such as Power BI, Excel or related

Only shortlisted candidates will be notified.