Customer Service Officer #Night Shift #Airport

Duties

1. Attend to customer inquiries and provide excellent customer service experience.

2. Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services.

3. Perform opening and closing settlement for POS and BSS for daily cash reconciliation.

4. Perform bag wrapping service and upselling of baggage services or products.

5. Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP).

6. Conduct bag search in accordance with SOP and ensure compliance with security standards dictated by management and Airport police.

7. Responsible for store cleanliness and image.

8. Any other duties as assigned by management.

Job Specifications (Qualifications/Experiences)

1. Familiarity with POS system will be an added advantage.

2. Good interpersonal and communication skills.

3. Team player.

4. Ability to converse in basic English.

5. Able to obtain an Airport Pass (Airside).

6. Able to carry up to 25kg luggage.

Additional Information

*Singaporean Only*
*6 days work week*
*Shifts available (Fixed Shift): Night: 10.45pm - 7.05am*