Customer Service Officer | Changi

• Employment Duration: 12 months contract

• Salary: $2,390 to $2,580 per month

• Working hours: 8.15 am to 5.45 pm (Mon to Thur), 8.15 am to 5.15 pm (Fri)

• Location: Upper Changi Road

Job Scopes:

• Make outbound calls to registered partners to confirm current contact person and phone number.

• Document and update contact information in the database accurately.

• Identify and research new contact details for liaisons who have left the organization.

• Communicate effectively and professionally with partners to gather necessary information.

• Follow up on any incomplete or ambiguous information to ensure clarity.

• Maintain a record of calls made and responses received for reporting purposes.

• Assist in generating reports on partner contact status as needed.

• Adhere to confidentiality and data protection protocols when handling partner information.

• Collaborate with other teams to ensure consistent communication and information sharing regarding partner contacts.

• Carry out any other duties assigned by the manager.

We regret to inform that only shortlisted candidates will be notified.