Customer Service Officer (AWS / OT Payable)

Allport Cargo Services Logistics Pte Limited is part of the DP World Group. DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones with an annual revenue turnover of US$18 billion in FY2023 and has over 108,000 employees in 74 countries on six continents.

Due to business expansion plans in Singapore, we are looking for dynamic individuals to join our organisation.

Job Descriptions:

1. To build, establish, maintain and improve relationships with customers.
2. To perform, monitor and ensure 100% inventory accuracy on the inventory management, such as cycle count, inbound & outbound physically and system.
3. Monitor and follow up closely with customers to resolve inbound and outbound goods discrepancies on a weekly basis.
4. Ensure that order shipments are processed accurately based on the order and instructions given by the customers and/or management.
5. Work closely with Warehouse Operations to ensure timely and accurate movements of inventory.
6. Any other assigned duties in the warehouse as instructed by the warehouse manager.

Requirements:

1. At least 1 year experience in customer service.
2. Minimum O-Level.
3. Ability to work under stress with minimum supervision.
4. Ability to work under pressure and possess a positive attitude.
5. Able to adapt to a dynamic, fast-paced and challenging environment.
6. Training provided.