Customer Service Officer (11 months) - $2390!

Salary: $2390

Duration: 11 month contract

Locations: The Adelphi (5 mins walk from Cityhall MRT)

Working Hours: Monday to Friday, 8am to 5pm

Responsibilities:

• Provide administrative support to the team to ensure smooth day-to-day operations
• Assist operation team to check, accurately record (data entry), update and maintain all digital form submissions in Sharepoint
• Create and update into Stakeholding system for new form submissions or amendments
• Handle queue/walk in enquiries
• Assist customers/Members of the Public with online payments
• Perform data entry and other ad-hoc administrative duties assigned from time to time

Requirements:

• Computer literacy (must be familiar with MS Sharepoint, MS Office applications, especially MS Word, Excel)
• Prior admin and customer service experiences will be advantageous
• Familiarity with legalisation processes will be advantageous
• Detail-oriented and meticulous
• Pleasant, positive working attitude and hardworking
• Able to work independently as well as a team player
• Good communication and interpersonal skills
• Training will be provided

We regret to inform that only shortlisted candidates will be notified.