Customer Service Officer

Customer Service Officer

Responsibilities

• The primary role is to serve our salespersons or clients at the customer service counter or reception counter.
• Process documents, collect commission (cash, cheque or online payments), sale of merchandise, use POS system, handle office equipment (nets/credit card machine, copier machines and computer terminals at the free seating area).
• Data entry using our in-house systems (REMSPlus2, Admin module, e-submission) and using external systems (IRAS, HDB, CEA).
• Manage walk-ins, emails and telephone enquiries.
• Frank mail and deposit at SingPost.
• Collect and distribute mail.
• Open and close the office, meeting rooms and training rooms.
• Perform any other adhoc duties as and when assigned.

Requirements

• GCE O Level and above.
• Preferably someone who has work experience in customer service duties.
• Excellent phone etiquette and possess good communication skills.
• Ability to multitask and handle high volume of customers efficiently.
• Computer literate in Microsoft Office.
• Preference will be given to candidates who are available immediately or within short notice.

Benefits

• Conducive Work Environment
• Opportunities for Growth and Progression
• Annual Leave up to 21 days
• Festive Leave up to 3 days
• Work From Home Leave up to 24 days (if applicable, based on the job nature)
• Birthday Leave and Voucher
• Medical and Insurance Benefit
• Dress Code: Smart Casual

Other Information

Working Location: Toa Payoh

Five (5) day work week, Mondays to Fridays: 8.30am to 5.30pm, 9.00am to 6.00pm, 9.30am to 6.30pm or 10.00am to 7.00pm (With 1 Hour Break)

Please Apply Now

Email your resume to hr@propnex.com OR click APPLY NOW button.

We regret that only shortlisted applicants will be notified.