Customer Service Officer

Industry: Hospitality Industry
Location: East
Working Hours: 5 Days Work Week
Basic Up to $2400 (Depending on experience)

Job Responsibilities

• Handle telephone/walk-in enquiries regarding bungalow bookings and reservations.
• Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay.
• Ensure seamless and smooth check in/out of guests/members.
• Collect payment for bungalow rentals and facilities usage.
• Compile and tally cash collected against revenue collection report at the end of the day.
• Raise billing requests as and when required.
• Record, compile and follow-up on lost and found items.
• Generate daily check-in lists for security & housekeeping info.
• Ensure adequate supply of stationeries for smooth daily operations.
• Submit monthly photocopier meter record.

Job Requirement

• Minimum GCE N level with one year experience in similar field
• Customer service oriented
• Possess good interpersonal and communication skills
• Must be able to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Rotating Shifts: 8.30am to 5.45pm / 10.45am to 8pm
• Laundry allowance provided
• Staff transport provided at Tanah Merah MRT station

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified. Please send your updated CV to kylie.wong@peopleprofilers.com

EA Registration No.: R21100484

People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9749