CUSTOMER SERVICE OFFICER

Details:

6 days work per week

shifting work

9:30am-6pm

2pm-10:30pm

Site: Mall in Sengkang (Customer Service Counter)

Job Scope

• Maintain good customer service toward shoppers and customers
• Assist in the execution of shopping mall’s promotion and redemption programmes.
• Provide excellent customer service to internal and external customers.
• To assist in office and administrative matters.
• Handle all customers’ enquiries and provide assistance
• To learn and familiarize with the different systems and SOP.
• Any other task as assigned by immediate supervisor/management.

Requirements

· Good interpersonal skills

· Fluency in English Language

· Computer Literate