Customer Service Officer

Responsibility

• To attend walk-in and telephone enquiries in a professional manner;
• To explore and introduce different types of services and options that are available to clients;
• To organize and analyze customer intentions and information;
• To perform general administrative and clerical duties;
• To maintain and update customer records;
• To handle client complaints and take appropriate action to resolve them.

Requirements

• Candidate must possess at least "O" Level / Diploma / Bachelor's Degree;
• Required skill(s): Microsoft Office;
• Familiarity with computer, smartphone applications, and software;
• Excellent communication and interpersonal skills;
• Must be willing to work in a retail setting (weekends), 5 days work per week;
• Customer satisfaction orientation;
• On-the-job training provided.

Why Join Us?

• Monthly incentives & year-end bonuses.
• We provide an enjoyable working environment.
• Work is visible and employees get their efforts recognized easily.
• Employees get to gain different skill sets such as sales, admin, and basic accounting.

Interested candidates are welcome! You are invited to send your resume via APPLY NOW.

Shortlisted candidates will be notified.