Customer Service Executive (Earning up to $5,000)

Reporting to the Center Manager/ Operations Manager, the Front Desk Executive is the first contact point for clients and visitors to our center. As part of the team, the front desk executive’s role is to assist in the smooth and efficient running of the center, to adhere to protocols at all times in line with the company strategy, goals and values; and be knowledgeable about the services we provide.

Our team is expanding and we are looking for multiple positions of Front Desk Executive.

Responsibilities

1. Provide quality customer service at all times; greet customers in a professional, friendly and polite manner.
2. Proactively assist customers in an informative and helpful way on enquiries relating to their appointment bookings and follow-up promptly on customers’ requests.
3. Constant monitoring of the appointment system to maximize available appointment time.
4. Handle payment transactions and ensure accuracy of records.
5. Maintain and accurately file records and update client’s information.
6. Responsible for keeping the counters area clean and organized.
7. Assist with inventory management.
8. Any ad hoc duties requested by the center manager/operations executive.

Requirements

1. Preferably with experience in admin and/or customer service.
2. Positive attitude and good team player.
3. Good interpersonal skills with strong communication ability.
4. Good work attitude and willing to learn.
5. Able to work independently and as a team.
6. Computer Savvy and proficient in MS Office.

Benefits

1. Attractive remuneration – High Commission & Bonus.
2. Career Growth, Progression, Promotion & Overseas Employment Opportunities.
3. Comprehensive Insurance Coverage.
4. Island wide work locations with easy access to MRT stations.

Locations

• Bishan
• Jurong Point
• Marina Square
• Orchard Gateway
• Parkway Parade
• Serangoon Nex
• Tampines Junction

Interested applicants are invited to send your updated resume and click on "Apply Now".

Thank you.