Customer Service Executive (6-Month Contract, up to $3200) (Ref: GEC)

Customer Service Executive (6-Month Contract, up to $3200) (Ref: GEC)

An established US-based company distributing industrial motor devices is seeking suitable candidates to join the growing team as a Customer Service Executive to provide excellent customer service and increase operational efficiency.

Job Responsibilities:

• Handle customers’ queries through various channels
• Process customers’ orders in the system and follow up with relevant personnel on stock readiness, availability and delivery schedules
• Serve as an interface between customers and sales and finance departments to resolve any customer-related issues
• Monitor factory deliveries and liaise with customers on any changes to their order/delivery process
• Prepare and send shipping documents to customers
• Update weekly sales orders for sales forecast reports for management
• Any ad hoc duties as assigned to support business needs

Job Requirements:

• Bachelor’s Degree/Diploma in Supply Chain and Logistics or equivalent
• Some experience in customer service, sales support and/or logistics is preferred
• Prior experience utilizing the JDE system is advantageous
• Good communication and teamwork skills
• Proficient in Microsoft Office

Are you searching for a career with purpose or looking for career progression? Be part of our growing team, email your detailed resume in MS Word format to esther.chia@celecti.com.sg.

Esther Chia Kei Yin (Ms.) | HR Coordinator | Tel No.: 6385 6696

Personal Data Protection: By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Human Resources Services