Customer Service Executive

Benefits

• Attractive Incentives : Enjoy high incentive payouts alongside your base salary.

• Professional Growth : Gain career advancement opportunities in the growing aesthetics industry.

• Comprehensive Training : Build skills with on-the-job training, even if you lack prior experience.

• Holistic Benefits : Access medical and dental coverage for your well-being.

• Convenient Work Locations : Work near MRT stations across multiple locations, including Bedok Mall, Nex, and Causeway Point.

Job Description

Join a reputable aesthetics brand as a Customer Service Executive, where you’ll be the first point of contact for customers, managing appointments, payments, and inquiries. This role offers exposure to the dynamic beauty and wellness industry while fostering your interpersonal and administrative skills.

Roles & Responsibilities

• Handle customer inquiries via phone calls and walk-ins, providing excellent service.
• Schedule, reschedule, and remind customers of their appointments.
• Perform invoicing and cashiering duties, including daily payment settlement.
• Enter and consolidate report data for submission.

Requirements

• Basic proficiency in Microsoft Excel.
• Strong interpersonal and communication skills.
• Customer-service oriented with a positive and team-player mindset.
• Previous experience in a similar role or an aesthetics background is preferred.

Additional Information

• Salary : From $2,400/month.
• Locations : Multiple locations near MRT stations, including Bedok Mall, Nex, JCube (Jurong East), and Funan.
• Work Schedule : 5-day workweek with retail hours (shifts).
• Vacancies : 1 full-time position available (part-time options offered).