Customer Service Executive

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business - Training & Simulation Systems

Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains. We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. The successful candidate will be responsible for providing exceptional customer service, managing the front desk reception, and assisting with administrative tasks.

Be Part of Our Success

1. Respond to incoming customer requests proficiently and professionally.
2. Maintain Work centre’s schedule.
3. Assist Statistic Officer in data entry.
4. Administer security protocols for visitors and contractors.
5. Manage front desk reception.

Qualities We Value

1. Entry Level candidates are welcome.
2. Great motivation and positive attitude in striving for excellence.
3. High level of proficiency in MS Office 365, especially in Excel.
4. Operating hours between 7.30am to 7.30pm, 8 hours work shift (First Shift: 7.30am, Second Shift: 11.30am).
5. 2 years contract role, contract is renewable subject to performance.

Our Commitment That Goes Beyond the Norm

1. An environment where you will be working on cutting-edge technologies and architectures.
2. A safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
3. Meaningful work and projects that make a difference in people’s lives.
4. A fun, passionate and collaborative workplace.
5. Competitive remuneration and comprehensive benefits.