Customer Service Assistant / Executive

Join Our Team as a Customer Service & Administrative Assistant!

Are you a people person with a passion for delivering excellent service? Do you thrive in a fast-paced environment and enjoy helping others? We are looking for a motivated Customer Service & Administrative Assistant to join our dynamic team!

What You'll Be Doing:

• Welcoming Walk-ins : Be the friendly face our customers see when they walk in, guiding them through inquiries and helping them with the registration process.
• Assisting Online & Phone Inquiries : Handle phone calls and online registrations with professionalism and a customer-first attitude, ensuring smooth and efficient service for all our clients.
• Administrative Support : Provide key administrative support within the customer service department, helping to keep things running smoothly and efficiently.

What We're Looking For:

• Educational Qualifications : At least GCE ‘N’ Level or equivalent.
• Customer Service Experience : A minimum of 1 year of experience in customer service or a frontline role where you’ve honed your communication and problem-solving skills.
• Bonus Points for Microsoft NAV Knowledge : Experience with Microsoft NAV (Navision) software is an advantage, but not required—we’re happy to train the right candidate!
• Flexible Schedule : Enjoy a 5-day work week, including weekends (with your choice of off days on Mondays/Tuesdays or Thursdays/Fridays).
• Multiple Locations : We have openings at Bukit Batok , Macpherson , Woodlands , and Lok Yang, Tuas —choose the location that’s most convenient for you!

Why You’ll Love Working with Us:

• Dynamic Environment : Be part of a team that values collaboration, efficiency, and providing top-notch customer service.
• Growth Opportunities : Whether you're looking to develop your skills in customer service or administration, this role offers the chance to grow and expand your career.
• Supportive Team : Work with a group of friendly and dedicated professionals who are committed to creating a positive and rewarding work environment.