Custody Service, Associate 2

Who we are looking for

To provide the highest level of client service to Clients' /Investment Managers’ Operation teams based in the Asia region, by effectively responding to their day-to-day queries. Candidate is responsible for the management of internal & external inquiries and assisting in the development of a full multi-level relationship with Client/Investment Managers.

Research and respond to all inquiries raised by the Clients' /Investment Managers’ Operation teams that would include enquiries on trade, cash, corporate events and market practices. The candidate should have the ability to coordinate with all State Street site offices to ensure timely resolution of issues. Develop good communication and interpersonal relationship with Clients' / Investment Managers’ Operation teams and to maintain the high level of service that is currently being provided to all the Clients' /Investment Managers’ Operation teams.

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Custody Service, Associate 2 you will:

• Resolution of all types of queries raised by Client /Investment Manager operations’ teams
• Focus on building strong working relationships with global Client / Investment Managers’ operations teams
• Provide accurate and timely responses to queries raised by Clients' /Investment Managers’ operations teams
• Research using internal and external sources to respond and resolve inquiries
• Liaise and maintain effective communications with internal and external contacts
• Proactively identify issues and escalate to appropriate parties for resolution
• Perform operational tasks as necessary
• Work with moderate guidance and be accountable for individual and team results

What we value

These skills will help you succeed in this role:

• Strong analytical and good organization skills
• Client servicing skills with excellent communication and interpersonal skills
• Demonstrated ownership and initiative, able to perform well under pressure and handle multiple assignments simultaneously
• High attention to detail to ensure quality, completeness and accuracy of work
• Ability to work effectively both independently and in a team-oriented environment

Education & Preferred Qualifications

• Degree or Diploma holder with minimum 2 to 4 years' experience in financial operations / custody services
• Good knowledge of equities and bond settlement in Asian markets; portfolio valuation and corporate actions

Additional requirements

• Proficient in MS Word, Excel and PowerPoint
• Willing to work during Singapore public holidays

About State Street

What we do: State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow: We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. You may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible work programs to help you match your needs. Our development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility: We believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive. We welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. We actively engage with our communities around the world, providing tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks.

State Street is an equal opportunity and affirmative action employer.

For further information, and to apply, please visit our website via the “Apply” button below.