Cross-disciplinary Controls Lead Analyst - C13 - SINGAPORE

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At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

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Citi’s Wealth Control organization enables sustainable client-driven growth within risk appetite, champions business compliance with laws, rules, regulations and policies, identifies, assesses and manages risk of sustained impact to business strategic objectives, provides oversight to mitigate negative public opinion impacting financial condition and drives optimization of controls and monitoring.

We’re currently looking for a high caliber professional to join our team as Vice President, Cross-disciplinary Controls Lead Analyst as part of the Wealth Supervision team. The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. Our Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold and Citigold Private Client, and offers wealth management in the workplace through Citi Global Wealth at Work.

The Cross-disciplinary Controls Lead Analyst is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

1. Responsible for managing and supporting multiple supervision-related programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.
2. Works closely with business partners or second line partners on findings and makes recommendations on improving practices.
3. Develops supervision-related procedural implementation and change management processes with relevant stakeholders.
4. Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.
5. Conducts internal testing of dispute processes to ensure control.
6. Monitors exceptions to dispute policy and identifies drivers of exceptions.
7. Leverages data to examine impacts to Customer Experience and Regulatory breaks.
8. Has the ability to operate with a limited level of direct supervision.
9. Can exercise independence of judgment and autonomy.
10. Acts as SME to senior stakeholders and/or other team members.
11. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

1. 6-10 years relevant work experience in Controls or Supervision related scope.
2. MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
3. Consistently demonstrates clear and concise written and verbal communication skills.
4. Effective organizational influencing skills required.
5. Third party vendor management preferred. Demonstrated ability to lead global team efforts.
6. Excellent problem solving skills. Ability to see the big picture with high attention to critical details.
7. Demonstrated ability to develop and implement strategy and process improvement initiatives.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree.

Job Family Group:

Business Risk & Control

Time Type:

Full time

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