Crew & Boarding Agent

COMPANY DESCRIPTION

Panwood Engineering Pte Ltd is a leading service provider to the International shipping community. Operating since year 1987, we have grown to become a leading shipping agency and is one of the most recognized shipping agents in Singapore.

Website: Panwood | Marine Services and Engineering

DESIGNATION:

[Panwood] Crew & Boarding Agent (Korean Speaking)

RESPONSIBILITIES

Crew Change Duties:

• Facilitating sign-on/off procedures and handling visa requirements
• Arranging air and sea travel ticketing and accommodation
• Organizing airport meet-ups and land transfers
• Managing launch boat services and port transfers
• Coordinating medical checkups for crew members

Port Logistics and Procurement:

• Managing customs clearance for ship spares (including tax exemptions)
• Coordinating supply boat services and delivery arrangements
• Managing all ship requirements within or beyond port limits (specifically in Singapore)
• Arranging fresh water supply and disposal of various categories of garbage
• Overseeing crew sign-on and sign-off procedures in compliance with the latest Maritime and Port Authority of Singapore (MPA) regulations
• Coordinating with relevant authorities, agents, and internal teams to facilitate seamless crew changes
• Verifying and consolidating personal details, documentation, and certifications, ensuring online authentication where required

Boarding Duties:

• Assisting with loading supplies from small boats onto large customer vessels, which requires personal boarding

QUALIFICATIONS

• 5.5-day work week but expected to be on-call 24/7 (boarding duty allowance provided)
• Strong communication skills, ability to work under pressure, be independent, mature, and a team player

OTHER INFORMATION

• Seasonal bonus (starting from the 2nd year)
• Year-end 13th-month bonus (starting from the 2nd year)
• Salary: 2-month probation at SGD 3000, then increased to SGD 3600 after probation

• We regret to inform you that only shortlisted candidates will be notified.