Corporate Counsel, Legal – Investigations

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

This role can be remote within Singapore

ServiceNow, a leading global provider of cloud workflow automation solutions, is seeking a detail-oriented and results-driven Ethics & Compliance professional to join our growing Legal – Investigations team.

Demand for ServiceNow products, services, and technology continues to increase at a rapid pace globally, and so have the complexities around how ServiceNow gets those items into the hands of customers.

As a key member of ServiceNow’s Ethics & Compliance organization, you will be responsible for contributing to and leading critical activities designed to ensure that our employees and partners comply with our Code of Ethics and other applicable authorities. This position plays a significant role in internal investigations undertaken by the Ethics & Compliance organization within the Legal Department at ServiceNow. This role will work collaboratively with members of the Ethics & Compliance, Legal, Human Resources, Marketing, Alliance & Channel Ecosystem, and Sales teams at ServiceNow. The successful candidate must radiate a “can-do” attitude.

This position reports to the Director, Legal – Investigations and will be based at a ServiceNow location in Singapore. The successful candidate for this position will lead and support internal investigations undertaken by the Ethics & Compliance organization on a global basis.

• Collaborate on a broad range of global investigations related to potential violations of company policies or laws
• Conduct interviews of reporters and witnesses, perform document reviews, and perform related research
• Ensure that internal investigations are conducted in accordance with existing policies and procedures
• Coordinate with Ethics & Compliance colleagues strategically located at global ServiceNow locations.
• Translate investigative findings into enhancements of underlying compliance programs to improve the daily operations of those programs
• Contribute to quarterly presentations for the Audit Committee of the Board of Directors
• Maintain and assess data on trends and patterns of allegations and investigations
• As requested, issue reports regarding specific investigations for presentation to senior leadership
• Collaborate with ServiceNow colleagues on a global basis
• Monitor changes in laws, regulations, and government enforcement initiatives
• As appropriate, partner with outside legal counsel on investigative strategies and tactics

Qualifications

To be successful in this role you have:

• Juris Doctor degree and admitted to practice law in at least one Singapore jurisdiction
• At least 7 years of relevant experience in a law firm and/or in-house legal department of a technology or financial company
• Experience conducting global internal investigations related to legal, ethical, and compliance standards and obligations on behalf of a corporation (preferably publicly traded)
• Familiarity with anti-bribery, anti-competition, and sanctions regulations (e.g., US FCPA, UK Bribery Act, US Sentencing Guidelines & Evaluation of Corporate Compliance Programs, OFAC sanctions regulation, Anti-Trust Laws, etc.)
• Experience representing companies involving government investigations and inquiries
• Preferably experience with channel sales partners
• Experience conducting electronic reviews using e-discovery platforms
• Excellent interpersonal skills and proven ability to build strong working relationships with internal stakeholders over multiple geographical locations
• Strong organizational skills, attention to detail, and ability to multitask
• Excellent verbal and written communication skills
• Proven ability to work independently and as part of a fast-paced team
• High integrity to handle sensitive legal, confidential, and personal information
• The ability to travel as necessary (estimated to be less than 10%)
• CFE, CCEP/CCEP-I, or similar professional certification(s) are plus
• Software industry domain expertise (preferably SaaS) is plus
• Experience with accounting and financial controls is plus

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.