Corporate Communications Executive (GOVT) - Central/up to $5.5k #HAO

Corporate Communications Executive (GOVT) - Central/up to $5.5k #HAO

Salary: up to $5500

Duration: 2 years contract

Working Days & Hours: Mon-Fri Office Hours

Location: Novena

Job Description:

You will be part of the Quality Service team, where you will help to synergise the hospital's efforts to advance patient engagement, empowerment, and experience.

Your core responsibility is to manage feedback and enhance patient experience following the implementation of new national systems. The job requires an individual who likes working with people and is able to distil these encounters into meaningful quality service initiatives for systemic improvement. Your responsibilities include:

1. The prompt resolution and closure of service-related feedback, guided by the organisation’s service performance indicators.
2. Facilitating and coordinating hospital-wide initiatives and projects to enhance service excellence and uphold the organisation's service culture.
3. Conducting surveys, organising programmes and events, and planning focus group discussions.
4. Assisting in creating and populating data dashboards of feedback indicators to track service satisfaction, feedback trends and patterns.

These insights will be presented to hospital committees and workgroups to inform strategic decision-making.

Job Requirements: Min Degree in Marketing & Communications / Business or similar with min 3 years of relevant communications work experience, preferably in public / healthcare sector.

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)