Content Designer Graduate (E-commerce TikTok Shop) - 2025 Start (BS/MS)

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Join us. Team Introduction: The TikTok Shop Consumer team's mission is to create a world-class e-commerce experience that helps TikTok users find and discover amazing new products and goods.

We're looking for an experienced Content Designer with e-commerce expertise to help shape UX strategies and craft content experiences that meet the needs of our users. Through clear, expressive writing, content designers build products that captivate and engage our users, transforming product features and concepts to be intuitive and easy to understand. You'll actively build relationships with stakeholders including Product Management, Product Design, Brand and Marketing, Engineering, and Localization teams to promote content design within TikTok.

You will also partner closely with Content Designers on the Seller and Creator side of the TikTok Shop ecosystem. We are looking for talented individuals to join our team in 2025. As a graduate, you will get unparalleled opportunities to kickstart your career, pursue bold ideas, and explore limitless growth opportunities.

Successful candidates must be able to commit to an onboarding date by the end of year 2025. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply.

Responsibilities:

• Write and edit content across TikTok Shop workstreams for consumer, seller, and creator products.
• Support process improvement and increase our ability to drive impact.
• Write, proofread, and edit concise and conversational product UI content.
• Use and occasionally contribute to TikTok Shop's content, voice, and style guidelines.
• Meet with teams across global time zones to drive a cohesive product narrative.
• Collaborate with design, product, research, and marketing teams in a fast-paced, dynamic work environment.
• Participate in design and content design critiques to drive consistency and improve content quality across e-commerce products.
• Support other Content Writers on the team.

Qualifications

Minimum Qualifications:

• Applicants with a bachelor's degree or above, preferably in English, interpretation, translation (or relevant UX, marketing, translating, interpretation, or writing experience) in English for e-commerce focused web or mobile applications.
• Strong written communication skills in English.

Preferred Qualifications:

• Proven ability to make smart project prioritization calls.
• Ability to rationalize design choices and content variations.
• Ability to communicate decisions with stakeholders.
• Experience shipping end-to-end products with complicated flows, multiple scenarios, and edge cases.
• Experience collaborating with product management, product design, user research, engineering, and localization teams.
• Experience using Figma.
• Comfortable with using different CMS tools.

TikTok is committed to creating an inclusive space where employees are valued for their skills.