Communications Manager, South East Asia Growth Markets

This role is responsible for leading research efforts to understand trends and preferences of the country/market while drafting communications for the market. The role supports local sustainability and corporate responsibility initiatives, and identifies potential partnerships in the country/market in alignment with organizational goals. The role analyzes customer feedback to improve country/market communication strategies, and accordingly adapts to local communication channels. The role identifies innovative solutions aligned with long-term goals for the specific country/market.

1. Leads research efforts to gain insights into local market trends, consumer preferences, and competitive landscape, and provides recommendations based on research findings to refine communication strategies.
2. Supports communication efforts related to the organization's sustainability initiatives and corporate responsibility programs within the country/market.
3. Identifies potential local partnerships and sponsorships that align with the organization's goals, and supports the negotiation and execution of partnership agreements.
4. Develops and leverages relationships with key influence and decision makers in assigned countries/regions/markets.
5. Conveys internal messages, updates, and announcements to employees within the country/market.
6. Collaborates with customer support or service teams to gather and analyze customer feedback and sentiments, and uses feedback to improve communication strategies and address customer concerns.
7. Understands the communication channels specific to the country/market, while localizing and customizing efforts to meet the customer's needs and drive intended user outcomes.
8. Liaises with senior stakeholders on project issues within the country/market, coordinates across organizational lines, and serves as a business consultant while leveraging industry acumen.
9. Sets up and manages project teams with marketing specialists to design, prepare and successfully execute marketing and communication activities that realize the objectives.
10. Identifies new opportunities and recommends innovative solutions specific to the country/market that are aligned to the organization's long-term goals.

1. Four-year or Graduate Degree in Marketing, Business, Communications, Public Relations, International Studies, or any other related discipline or commensurate work experience or demonstrated competence.
2. Typically has 7-10 years of work experience, preferably in content creation, PR, or a related field.

NA

1. Blogs
2. Business To Business
3. Communication Strategies
4. Content Creation
5. Corporate Communications
6. Environmental Social And Corporate Governance (ESG)
7. Internal Communications
8. Journalism
9. Marketing
10. Media Coverage
11. Media Relations
12. Newsletters
13. Press Releases
14. Project Management
15. Proofreading
16. Public Affairs
17. Public Relations
18. Social Media
19. Strategic Communication
20. Thought Leadership

1. Effective Communication
2. Results Orientation
3. Learning Agility
4. Digital Fluency
5. Customer Centricity

1. Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

1. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.