Communications Manager, Global Trust & Safety

Responsibilities

About TikTok: TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us: Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact for ourselves, our company, and the communities we serve.

About The Global Trust and Safety Communications team: The team develops initiatives to build public trust in our approach to platform safety, integrity, and privacy, from policies to moderation and product features to partnerships. The team partners closely with Trust & Safety, Product, Privacy, and Public Policy colleagues along with other cross-function teams, to provide strategic counsel on the development of strategies that protect the TikTok platform and community.

Responsibilities:

• Develop global communications initiatives to build trust with our community and other stakeholders in our work to promote platform safety, privacy, and transparency.
• Support and advance TikTok's global safety and privacy reputation, including the creation of messaging docs, blog posts, speaking materials, pitches, statements, talking points, assets, and other materials.
• Drive transparency communications initiatives, including TikTok's transparency reports, Transparency Center, Transparency and Accountability Centers, and drive ongoing comms activities to amplify and drive awareness of this information.
• Support a wide range of trust and safety and privacy issues in APAC and globally.
• Maintain relationships with relevant media in APAC.
• Empower market PR teams to consistently and accurately tell stories to build trust in TikTok's approach to moderation, policies, and features.
• Support spokespeople in preparation for media interviews, presentations, and other speaking engagements.
• Work collaboratively with Trust and Safety, Product, Marketing, Legal, Public Policy, and other teams to provide communications counsel and support.

Qualifications

Minimum Qualifications:

• Excellent strategic, analytical, and verbal communication skills.
• Experience working on trust and safety issues at a social media or video platform.
• Experience developing proactive PR campaigns on a global scale.
• A self-starter who is motivated, takes initiative, and works well in a fast-paced and entrepreneurial environment with short deadlines.

Preferred Qualifications:

• Strong crisis comms experience preferred.
• Able to respond to and collaborate on a range of situations with empathy and a people-first mindset.

--- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the