Communications and Partnerships Team Lead

New Life Community Services is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths, and seniors so that they go on to create a positive impact in their community and society.

The Communications and Partnerships (C&P) Team Lead reports to the Director of Marketing, C&P. He/she is responsible for driving communications efforts and supporting fundraising initiatives.

Roles and Responsibilities

Strategic Communications & Branding

1. Develop and implement a master brand corporate identity for New Life Community Services (NLCS), ensuring consistency across its subsidiary brands and programs.
2. Oversee the content strategy, ensuring that key messages are communicated through compelling storytelling, data-driven insights, and high-quality visuals.
3. Lead the planning and execution of multi-channel communications campaigns to enhance NLCS’s visibility and engagement.
4. Ensure all internal and external communications align with NLCS’s core values and organizational priorities.
5. Provide strategic communications guidance to NLCS program teams on key issues, including branding, positioning, and crisis response.

Fundraising Communications & Donor Engagement

1. Develop and implement communication strategies to support fundraising efforts and donor engagement.
2. Craft compelling content for donor outreach, impact reports, and relationship-building materials.
3. Ensure alignment of messaging across fundraising initiatives and key events.

Media & Stakeholder Relations

1. Build and maintain relationships with media outlets, securing press coverage that enhances the organization’s credibility and reach.
2. Serve as the primary contact for media inquiries, preparing press releases, media kits, and talking points.
3. Manage crisis communication efforts, ensuring timely and appropriate responses to reputational risks.

Requirements:

1. Bachelor’s degree in communications, public relations, marketing, or a related field with at least five years of relevant experience.
2. Proven track record in developing and executing strategic communications plans.
3. Strong writing, editing, and verbal communication skills, with the ability to craft compelling narratives for different audiences.
4. Experience managing multiple projects and deadlines.
5. Strong stakeholder engagement skills, with the ability to build relationships across internal and external partners.
6. Highly organized, detail-oriented, and adaptable to evolving priorities.
7. A team player who collaborates well yet is capable of working independently with minimal supervision.