Commercial Manager, Clearing and Forwarding

Commercial Manager, Clearing and Forwarding

Job Description:

Location: East

Working hours: 9am - 6pm

Commercial Manager (Freight Forwarding and Clearing)

Responsibilities:

• Manage an assigned geographical sales area to maximize sales revenue and meet relevant sales targets.
• Develop and implement commercial strategy.
• Strengthen the existing Commercial Clearing & Forwarding Team to increase sales conversion rate and improve commercial processes.
• Implement required infrastructure for IATA, FIATA and other clearing and forwarding related accreditations, memberships and associations.
• New Business development dedicating time to own sales activities including engaging prospects and customers to present and sell the company's services, always furthering relationships to grow and expand the company's business.
• Focus on company's existing target sectors as well as new sectors that are in line with company strategy.
• Manage SEA Freight & Project Forwarding business and broaden network of vendors and relationships aligned with products, markets and trade-flows.
• Collaborate with Commercial Key Account Management of our SEA network including quotation handling, sourcing of services and rates as well as P&L management not limited to sea freight (Vessel/Part Charter/LCL/FCL), air freight shipment and inland trucking.
• Expand reliable and competitive freight forwarders, carriers (Sea and Air) and other transport providers meeting the companies and customer requirements as well as monitor and track their service performance (service failures, issues, disputes and claims).
• Maintain customer satisfaction meeting customers requirements with a reasonable response-time, rate competitiveness and validity periods.
• Build relationships at all levels and represent the company in a professional manner, including making presentations and attending networking events.
• Provide management reporting including business reviews, sales planning, meetings and visit reports, etc.
• Other duties as may be assigned from time to time.
• Ensure compliance to company Policies.

Requirements:

• Possess comprehensive understanding of freight and chartering business and different modes of international shipping and logistics.
• A degree from a recognized University in the field of logistics would be advantageous.
• Minimum 10 years Commercial management and sales experience in a Freight Forwarding/ NVOCC/ Chartering environment, with a minimum of 5 years in managerial capacity.
• Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role.
• Proven ability to hands-on with cross-functional and multicultural stakeholders in different time zones.
• Self-driven, creative with positive working attitude.
• Proficient with Microsoft Office especially Excel.
• Good leadership and influencing skills with a collaborative work style, fostering cooperation and teamwork.
• Ability to work effectively in a fast-paced working environment.
• Ability to travel regularly locally and regionally when required and on short notice.
• Project cargo experience is an added advantage.

Please submit your updated resume in Word format by using the Apply Now Button. We regret that only shortlisted candidates will be notified.