Commercial Excellence Specialist

RESPONSIBILITIES / AUTHORITIES:

1. Office and Administration

• Manage all general office matters.
• First contact answering incoming office calls, screening and re-directing phone calls.
• Greets visitors and directs them to appropriate people/meeting room.
• Organize outgoing mail, courier services and business cards.
• Ordering/purchasing office and pantry supplies for Sales office.
• Managing service providers – Cleaning company
• Update of notice board at Sales office as required.
• Collection and distribution of incoming mails.
• Circulate correspondence from landlord/travel agent to appropriate people.
• Support the Customer Service team in all aspects of administration – filing and record keeping.
• Assists with office errands and overseas departments with local errands when require

2. Facilities Management (Sales office)

• Keeps a record of all utilities maintenance contracts and arranges for renewal upon expiry; sources and compares the market rate, provides quotations for review and approval.
• Attends to the annual renewal of mandatory facilities licenses in a timely manner.
• Attends briefing sessions organized by landlord relating to building. upgrades/renovation projects.
• Coordinates participation in the Fire Drill organized by the landlord and Singapore Civil Defense Force.
• Maintains office/pantry utilities and organizes service/repair when required.

3. HSE (Health, Safety and Environment) – Site Coordinator for Sales Office

• Assist in the implementation and management of all HSE policies.
• Management of visitor policy.
• Monthly HSE report; Quarterly housekeeping inspection.
• HSE audit and meeting.
• Management of the Security system.
• Duties assigned by the Office Manager.
• Undergo all formal Training Events as may be Directed from time-to-time.
• Observe and Comply with all Sirtex Corporate Policies.
• Work within, and ensure adherence to Quality System procedures, work instructions and other Quality System requirements.
• Work within, and ensure adherence to Health, Safety and Environment Management System procedures, instructions and other requirements.

4. Marketing Support

• Supports the APAC Marketing department in all aspects of commercial administration and activities
• Collaborate with Marketing Team to deliver marketing campaigns, including digital initiatives and internal communications
• Assist with the planning and execution of marketing events including physician education programs, conferences, symposia, and internal facing events. Responsibilities include but are not limited to:
  • Travel, hotel and venue reservations
  • Event coordination and on-site support, if required
  • Attendee communication and preparing related materials
  • Contact with partner vendors and suppliers
  • Speaker contract preparation
  • Event administration, invoicing and payments
• Maintains administration of budgets and expenses for the APAC region
• Manages timeline and schedules for projects, collaborate with internal stakeholders to ensure timely execution
• Coordinate production and distribution of marketing collaterals for APAC region
• Assist with other ad-hoc projects as required.
• Proactively identifies new opportunities to enhance marketing efforts and improve operational efficiency

EDUCATIONAL PREREQUISITES AND SKILL REQUIREMENTS:

• Diploma in business management , marketing or other related disciplines.
• At least 2 years of experience in similar capacity.
• Proficient in Microsoft Office
• Able to commence work immediately
• Able to adapt to changes quickly.
• Excellent verbal and writing skills in English and Chinese
• Independent, mature, meticulous and team player
• Fresh Diploma graduates are welcome to apply