Achieve high levels of customer satisfaction through customer relationships, product support and services
Provide a clinical support in Singapore for 3D mapping procedures
Driving a 3D mapping procedure through a clinical evidence base to stimulate a demand
Identify development opportunities and increase unit growth, profitability, and market share for target customers
Improve the efficiency and effectiveness of customer delivered health care services to patient in service education and training where appropriate
Manage Account information through effective, timely reports and accurate customer records
Continuously improve product knowledge and provide improved service to customers
Work closely with marketing teams in New Product launch, meetings, training.
Conduct a training for the EP Technicians
Keep up to date on the product, competitor, and market knowledge
Work closely with Regional Marketing Manager to ensure launch readiness and use post launch measurements to effectively deliver launch plans within and allocated territory
Requirements
Degree in medical technology or biomedical Science
At least 3 years of proven experience in the clinical or healthcare setting in Electrophysiology or Cardiology experience (preferred).
EP tech with relevant experience in Electrophysiology
CEPIA (Australia) / IBHRE certification is desirable.
Must be willing to work long and irregular hours, including weekends.