Clinical Specialist

Job Description

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

From essential vascular devices to next-generation technologies, our products in Abbott Vascular are helping lay the foundation for better health outcomes every day. Minimally invasive treatments help speed recovery and let people get back to their daily activities faster with fewer complications, allowing healthier lives for millions of people worldwide.

Primary Function

1. Promote and sell Abbott Vascular (AV) products to established customers (physicians, Cath labs, hospitals etc.) and develop new customers.
2. Responsible for the achievement of product sales, market share and/or profit objectives of a specified territory or product.
3. Promotes and establishes physician and account education of the company's products and/or services.
4. Be proficient in operating designated equipment and supporting procedures in the cardiac catheterization lab.
5. Work with Sales Manager to set targets for individual accounts and/or products and monitoring on a monthly basis.
6. Develop in-depth experience in the (Coronary / Endovascular) intervention industry with good product and technical medical knowledge.
7. Keep abreast of market & competitors’ activities and gather weekly/monthly report information.
8. Track HCP usage patterns, gather HCP feedback and market intelligence.
9. Support inventory management, including product movement when required to support customers.

Major Responsibilities

1. Ensure achievement of individual sales targets.
2. Conduct regular sales calls to related healthcare professionals (HCPs) to promote assigned products.
3. Provide HCPs with detailed product information, technical specifications and latest clinical data.
4. Maintain close professional relationships with Key Accounts and HCPs.
5. Develop and implement effective sales plans and messages to promote and increase market share of products.
6. Plan and review sales strategies and promotion activities to HCP such as teaching programs, presentations etc.
7. Provide monthly and ad-hoc reports in timely manner such as customer details, usage tracking, sales & MS %, HCP feedback, market & competitive information etc.
8. Keep abreast of market & competitors’ activities and keep the company updated at all times.
9. Keep up to date on latest clinical data and complete all required trainings.
10. Assist HCPs in product presentations where required.
11. Manage inventory & consignment levels in accounts to ensure optimal stock levels and products removed from hospitals prior to expiry dates.
12. Close monitoring to report product usage and provide follow-ups until billing.
13. Collect all required documentation such as for billing purposes, stock returns etc.
14. Conduct regular stock checks & work closely with Customer Service team on product reconciliation.
15. Works under general direction and undertake additional tasks required from manager as required.

Requirements

1. Bachelor’s Degree in Life Sciences / Biomedical Engineering/ Nursing or other related disciplines.
2. 2+ years of sales experience in hospital environment preferred such as with cardiology products or medical devices advantageous.
3. Candidates with healthcare background such as nursing / cardiac tech / pharmacist with strong aptitude for sales are welcomed to apply.
4. Good product knowledge and able to pick up technical product information.
5. Good computer skills to utilize field reporting data systems, Microsoft Office suite etc.
6. Able to put together a territory business plan and has strong numerical ability.
7. Agile and adaptable, strong teamwork skills, strong organizational skills.
8. Strong communication skills, able to communicate proficiently in English.
9. Able and willing to support cases after hours/ standby on weekends when required and in hospital operating theatre environment.