Clinic Executive / Assistant

Location: Pro Digestive Gastroenterology @ Farrer Park (Connexion)
Job Type: Full-Time (51/2-day week)

About Us:
Pro Digestive Gastroenterology is a newly established clinic specializing in digestive health. We are excited to offer high-quality, compassionate care to our patients in a professional environment. As we grow, we are looking for a motivated Clinic Executive who has good communication skills to help provide an exceptional experience for all of our patients. Fluency in multiple languages is a bonus.

Key Responsibilities:

• Patient Support: Schedule and confirm patient appointments, assist with daily clinic operations, and manage patient flow to ensure smooth operations.
• Front Counter Duties: Handle patient registration, appointment scheduling and phone inquiries.
• Payment Handling & Insurance: Process invoices, payment collection (Credit cards/Cash/PayNow), insurance claims and assist with billing-related enquiries.
• Clinical Assistance: Support Doctor during examinations and procedures, ensuring patient comfort and safety.
• Inventory Management: Monitor clinic supplies, maintain appropriate stock levels, and manage reordering.
• Medication Dispensing: Assist in dispensing medication
• Daily Closing of Collections: Perform daily closing of collections and ensure all payments are accurately recorded.
• General Office Duties: Perform filing, data entry, and other administrative tasks as needed.

Requirements:

• GCE “N” level and above; additional certifications in medical assisting or administrative support are a plus.
• Excellent communication skills is required. Fluency in multiple languages is a bonus.
• Previous experience in the healthcare industry is preferred but not mandatory.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Tech-savvy and able to work with computer programmes
• Ability to maintain confidentiality and handle sensitive patient information with discretion.
• A compassionate, patient-centered approach to customer service.
• Basic computer and office software proficiency.
• Ability to work independently and as part of a team.

Join Pro Digestive Gastroenterology and be part of an exciting new chapter in healthcare!