Clinic administrative assistant

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Heartscape Psychology
Singapore
SGD 30,000 - 60,000
Be among the first applicants.
6 days ago
Job description

1. Front Desk & Patient Relations

Greet and assist patients in a professional and empathetic manner.

Manage appointment scheduling, confirmations, and follow-ups.

Handle patient inquiries via phone, email, and in person.

Ensure smooth patient flow within the clinic.

2. Administrative & Operational Support

Maintain and update patient records, ensuring compliance with confidentiality regulations.

Coordinate clinic schedules for psychologists.

Handle clinic correspondence and documentation.

Assist in preparing reports and maintaining clinic databases.

3. Billing & Financial Administration

Process payments, issue invoices, and track outstanding accounts.

4. Compliance & Clinic Maintenance

Ensure adherence to healthcare regulations and clinic policies.

Maintain a clean, organized, and professional clinic environment.

Oversee supplies inventory and place orders as needed.

Assist in managing vendor relationships.

5. Support for Clinical Team

Assist psychologists with administrative needs.

Coordinate patient referrals and liaise with external healthcare providers.

Organize meetings, take minutes, and follow up on action items.

Job Requirements

Diploma in Business Administration, Healthcare Management, or a related field.

At least 2 years of experience in a healthcare or clinic administrative role preferred.

Strong interpersonal and communication skills.

Proficiency in office software and clinic management systems.

Ability to multitask, prioritize, and work independently.

Understanding of medical confidentiality and data protection regulations.

Experience with insurance claims processing is a plus.

Work Schedule:
This job has the following work schedule:
5 days / week

Benefits & Perks
This job has the following benefits:
Paid sick leave

This job is located in Novena, Central, Singapore.

Are you interested in this position? If so, apply now and get a response from us fast! Don’t miss out on an opportunity to advance your career to the next level.

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