Client Services Analyst | Singapore, SG

Your new company:
Our client is one of the largest financial services companies in the world, and they are currently looking for a Client Services Analyst to join their team.

Your Key Roles:

• Coordinate and oversee client transitions, ensuring smooth migration and readiness for operations.
• Serve as the main point of contact for clients, intermediaries, and internal teams throughout the onboarding process, including conference calls, platform demonstrations, service discussions, and issue escalations.
• Manage the collection and processing of agent/dealer codes, facilitating account setup with relevant financial entities.
• Maintain and update static data to ensure accuracy and compliance.
• Address ad-hoc enquiries from clients and intermediaries, troubleshooting issues by working closely with various teams within the Investment Services division.

What you'll need to succeed:

• Proactive attitude with strong problem-solving skills, accuracy and the ability to work independently and as part of a team in an international environment.
• Relevant banking experience and knowledge of investment funds is an advantage.
• Minimum 1-3 years of experience.

What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Shen Mim at Hays on +65 63030151 or email shenmim.quah@hays.com.sg for a confidential discussion. Referrals are welcome.