Client Relationship Executive (Up to $3,800 + Bi-Annual PB!)

Company Culture & Perks of Joining MCI Career Services

At MCI, we believe in recognizing and rewarding performance based on merit. In addition to honoring our top sales performers with uncapped commissions, we provide employees with the opportunity to broaden their horizons and gain cultural exposure through company-sponsored trips to destinations such as China, Korea, and Europe!

As we continue to expand, we seek talented individuals who value collaboration, are results-driven, and are passionate about personal and organizational growth. We focus on providing training to equip our employees with the skills needed to excel in their roles, and we are committed to developing leaders who inspire, empower, and support the growth of our junior employees. In addition to mentoring opportunities, employees also have access to cross-departmental training, enabling them to take on new roles and expand their expertise.

If you are passionate and ready to take on new challenges, we invite you to join our team and work with us to drive MCI to greater success!

Compensation

• Bi-Annual Performance Bonus (PB): 1 to 3 months (Based on Performance)

Key Responsibilities

1. Client Relationship Management:

1. Establish, maintain, and strengthen relationships with new and existing clients across different industries.
2. Serve as the primary point of contact for client inquiries, concerns, and service requests.
3. Ensure high levels of client satisfaction through proactive engagement and follow-ups.
4. Ensure yearly contract renewals of existing clients.

2. Business Support and Collaboration:

1. Work closely with the Business Development and Talent Acquisition teams to understand client needs and provide tailored solutions.
2. Assist in identifying business opportunities by expanding the company’s client portfolio.
3. Support internal business units in ensuring seamless service delivery to clients.
4. Able to work with multiple stakeholders within the company and cope in a fast-paced working environment.

3. Regulatory Compliance & Industry Knowledge:

1. Stay updated on MOM guidelines and regulations related to employment practices in Singapore.
2. Ensure that all client engagements align with industry best practices and government regulations.
3. Provide guidance and support to clients regarding employment compliance matters.

Requirements

1. Local Diploma or Degree in Human Resources, Business Administration, or a related field.
2. Preferably 1 to 2 years of experience in HR, operations management, business development, or client relationship management.
3. Strong knowledge of MOM guidelines and employment regulations in Singapore.
4. Excellent communication and interpersonal skills to engage with clients at various levels.
5. Ability to work independently and collaboratively across departments.
6. Strong problem-solving skills and a customer-centric approach.
7. Must be meticulous and able to work in a very fast-paced environment.

Kindly click to APPLY NOW or email your CV to recruitment@mci.com.sg. If you do not possess the above experiences, your application will still be considered on individual merits and you may be contacted for other job opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

* We regret to inform that only shortlisted candidates would be notified. *

Ong Jun Kiat

Registration Number: R23117387

EA License No: 06C2859 (MCI Career Services Pte Ltd)