Chief Steward

Singapore

Pan Pacific Orchard, Singapore

Culinary

Job Grade

Full-time

Pan Pacific Orchard, Singapore is an award-winning destination hotel, recognised with multiple accolades for its excellence in both design and hospitality. Featuring the visionary architecture of renowned WOHA, the hotel is located in the prestigious Orchard Road district and redefines the city’s skyline with four themed open-air terraces—Forest, Beach, Garden, and Cloud—each offering a distinctive experience.

Within the Forest Terrace, our signature restaurant, Mosella, introduces a Mediterranean sharing concept with a refreshingly modern twist. The Beach Terrace brings a resort-like ambience to the heart of the city, while the Garden Terrace is home to Florette, our luxurious specialty cocktail bar. At the top of the Cloud Terrace, level 18 houses the Claymore Ballroom, Orchard’s highest pillarless ballroom.

Operated by Pan Pacific Hotels Group, a member of UOL Group Limited, Pan Pacific Orchard exemplifies the group’s signature of sincere and graceful luxury. As an award-winning property, it’s not only a premier destination for guests but also an inspiring and rewarding place to work, where employees are part of a team that continues to earn recognition on the global stage.

The Role

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

The Chief Steward is responsible for all aspects of cleanliness, hygiene and sanitation of operating equipment at the front and back of restaurant, bar and for events. He/she oversees all cleaning activities, both in-house and outsourced to ensure efficiency and high standards of smooth operations in all restaurants, bars and events. He/she manages cleaning and resourcing expenses while maintaining consistent and high standards of hygiene and sanitation.

Our Expectations:

1. Ensure cleanliness and quality of all operating equipment in all restaurants, bars and event spaces are of a very high standard.
2. Monitor and manage inventory and ensure breakages, pilferages etc are accounted for while maintaining a healthy par inventory level to support operations.
3. Periodic review of operations flow to maximize productivity and for seamless operations.
4. Recommend, review and monitor effectiveness and efficiency of outsourced contractor.
5. Keep abreast and updated on latest trends and technology to enhance the cleaning and sanitation capability of the stewarding function.
6. Work closely with Purchasing and recommend fit for purpose cleaning equipment and cleaning products. Monitor use and effectiveness of equipment and cleaning products for enhance performance and/or solutioning.
7. Work closely with Hygiene Manager to conduct regular audits to ensure attainment and/or maintenance of sanitation standards by private certification bodies e.g. HACCP or government regulatory requirements. Ensure all standards are adhered to at all times.
8. Identify training needs of Associates and conduct briefing and/or training to equip them with necessary skills to perform their duties effectively.
9. Schedule rosters for all Associates in the Stewarding Department and ensure that manpower is used efficiently.
10. Supervise and coach associates and equip them with the necessary skills to complete the required tasks based on the set standards.

Talent Profile

We are seeking a driven and self-motivated individual with at least 6 years of relevant managerial experience in Stewarding, with a luxury brand, specializing in high-volume banqueting. If you have experience managing a large and diverse stewarding team comprising of both in-house and outsourced labour, possess strong working knowledge of effective use of cleaning chemicals and equipment, solid inventory management and breakage control experience, write in to have a chat with us!

How to Apply

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