Chief Operating Officer

The Chief Operating Officer (COO) will be a key strategic leader responsible for overseeing the operational effectiveness and business performance of an Indonesia-based business group with interests in electric property, insurance, financing, and digital currency exchange. Based in Singapore, this role will report directly to the Group CEO and will be instrumental in executing the company’s ambitious growth strategies, streamlining operations, and driving cross-border business expansion.

As a pivotal member of the executive leadership team, the COO will play an essential role in setting the company’s direction and ensuring operational excellence across multiple jurisdictions. The successful candidate must possess extensive experience in managing complex, family-owned business structures and navigating international regulatory landscapes. A deep understanding of the financial, insurance, real estate, and digital currency markets is crucial for this role, as the company seeks to solidify its leadership position in Southeast Asia and expand its footprint globally.

This role requires a dynamic and forward-thinking leader who can blend traditional business practices with digital innovation. The COO will be tasked with driving digital transformation by integrating blockchain, AI, and fintech solutions into the company’s existing ecosystem. In addition, the individual will be responsible for developing a corporate governance framework that aligns with both family business interests and modern corporate best practices, ensuring long-term sustainability and competitive advantage.

A key focus of this role will be fostering synergy between the company’s diversified business units, ensuring optimal resource allocation, cost management, and operational efficiency. The COO must also be adept at stakeholder management, working closely with family shareholders, investors, regulatory bodies, and key partners across multiple regions. The ability to navigate cross-cultural business environments, negotiate complex deals, and drive high-performance teams will be critical for success.

Furthermore, the COO will champion organizational transformation by promoting a culture of innovation, agility, and excellence. Talent acquisition, leadership development, and employee engagement will be priorities as the company scales its operations. The individual must also ensure that risk management, compliance, and legal frameworks are robustly structured to support the company’s evolving business needs.

Given the dynamic nature of the industries involved, the ideal candidate should have a strategic mindset and the ability to anticipate market shifts. Strong financial acumen, deep operational expertise, and a hands-on approach to leadership will be key assets in this role. The COO will work closely with regional teams to ensure that all aspects of the business—from electric property and financing to insurance and digital currency exchange—operate seamlessly and efficiently.

Ultimately, this role presents an extraordinary opportunity for an experienced executive to lead a high-growth, family-owned business into a new era of digital innovation and global expansion. If you are a visionary leader with a passion for operational excellence and cross-border management, we invite you to apply.

Key Responsibilities:

1. Strategic Leadership & Business Growth

• Develop and execute strategic initiatives to drive business growth, improve operational efficiency, and expand market share in Southeast Asia and beyond.
• Lead the company’s expansion into new markets, ensuring alignment with regulatory frameworks and local market dynamics.
• Collaborate with the Group CEO and key stakeholders to define long-term corporate objectives and develop a roadmap for sustainable profitability.
• Establish governance structures and implement operational controls to support corporate strategy execution.

2. Operational Excellence & Performance Optimization

• Oversee and enhance the operational performance of business units, ensuring streamlined processes and cost-effectiveness.
• Drive synergy between electric property, insurance, financing, and digital currency exchange divisions to maximize revenue and efficiency.
• Develop and implement key performance indicators (KPIs) to monitor, measure, and improve operational effectiveness.
• Foster a culture of continuous improvement by implementing lean methodologies and digital automation.

3. Digital Transformation & Innovation

• Spearhead the digital transformation strategy, integrating emerging technologies such as AI, blockchain, and data analytics to enhance business operations.
• Oversee the development of digital platforms for financing, insurance solutions, and cryptocurrency exchange services.
• Identify and execute strategic partnerships with fintech, insurtech, and proptech companies to drive innovation.
• Enhance customer experience by leveraging digital tools and AI-driven insights to personalize services.

4. Family Business & Cross-Border Management

• Manage complex stakeholder relationships, including family members, investors, regulators, and business partners.
• Maintain transparency and integrity in decision-making while balancing the interests of the family business and corporate governance.
• Implement best practices in corporate governance, ensuring alignment with international standards and compliance.
• Develop leadership succession plans and nurture internal talent to sustain long-term business continuity.

5. Regulatory Compliance & Risk Management

• Ensure strict adherence to international financial, insurance, and digital asset regulations across multiple jurisdictions.
• Work closely with legal, risk, and compliance teams to mitigate risks related to digital currencies, property investments, and financial services.
• Establish protocols for anti-money laundering (AML), cybersecurity, and data protection in digital finance operations.
• Liaise with regulatory authorities in Indonesia, Singapore, and other key markets to maintain operational compliance.

6. People & Organizational Leadership

• Build a high-performance leadership team that fosters innovation, agility, and operational excellence.
• Drive talent acquisition, development, and retention strategies to attract top-tier professionals in fintech, insurance, and digital assets.
• Establish a corporate culture that balances traditional family business values with modern management principles.
• Promote diversity, equity, and inclusion (DEI) to enhance workforce productivity and engagement.

Key Requirements:

• Master’s degree in Business Administration, Finance, Digital Transformation, or a related field; a PhD is a plus.
• At least 20 years of senior leadership experience in a multinational or large-scale family-owned business.
• Proven expertise in leading operations within electric property, insurance, financing, or digital currency exchange industries.
• Strong experience in cross-border management, including market entry strategies and international regulatory compliance.
• Deep understanding of digital finance, fintech, blockchain, and cryptocurrency ecosystems.
• Visionary leader with the ability to drive large-scale transformation and business expansion.
• Excellent decision-making skills with a strong ability to manage complexity and ambiguity.
• Strong cross-cultural management experience with the ability to lead diverse, multinational teams.
• Outstanding communication and stakeholder management skills, particularly in family business settings.
• High financial acumen with experience in managing P&L, cost control, and investment portfolios.
• Deep understanding of international trade policies, capital markets, and digital finance ecosystems.
• Expertise in technology-driven business solutions, including AI, blockchain, and automation.
• In-depth knowledge of financial regulations, insurance compliance, and risk management in global markets.
• Familiarity with property investment strategies and electric property development trends.