Chief Operating Officer

General Operations

• Overseeing the day-to-day administrative and operational functions of a business.
• Ensure team members are clear about their roles, responsibilities, objectives, key performance measures, and work schedule.
• Coach team members to support high performance, acting as a role model.

HR

• Review and approve monthly salaries with HR Manager.
• Review and recommend annual bonuses and increments with CEO.
• Review and approve contracts for new hires.
• Ensure all staff complete mandatory CPD and training.

Compliance

• Liaise directly with MAS to ensure compliance with all regulations at all times.
• Guide and mentor the company’s Compliance Officer to develop him into an effective Compliance professional.
• Manage corporate secretary on ACRA timely lodgment and compliance.
• Ensure the wider team adopt and uphold best practices and act in a compliant manner at all times.
• Ensure the CEO and Compliance Officer are made aware of any matter which might expose the Company to a claim, legal action or regulatory action/investigation.
• Ensure the CEO and Compliance Officer are informed of any serious disciplinary cases.
• Ensure the CEO and Compliance Officer are made aware of any substantial failure to comply with the external regulatory and legislative framework.

Technical Administration

• Oversee a team of three to ensure timely and complete booking of placements.

Claims

• Oversee the company’s Claims Manager as needed.

Representing Price Forbes

• Champion the Price Forbes name and core values.
• Collaborative – we build on our own experience of innovation to push boundaries in partnership with clients.
• Tenacious – we are relentless and clear-sighted in our pursuit of new and ground-breaking ideas.
• Creative – we take a fresh perspective on risk, seeking new solutions to the trickiest questions.
• Open – we are open-minded and future-ready, and we embrace uncertainty.
• Represent Price Forbes with clients, agents, suppliers, and other organisations.

Compliance

• Comply with relevant legal, regulatory and compliance requirements, E&O compliance procedures, and quality initiatives.
• Escalate any potential E&O's to Compliance Officer and Executive Directors at the earliest opportunity.
• Ensure completion of all mandatory Company training and to deadline.

Your scope of duties is not restrictive and may be expanded at the company’s discretion.