CHIEF OPERATING OFFICER

Bot MD is a Y Combinator funded startup with the mission of empowering doctors around the world. We believe that providing doctors with quick and reliable access to clinical information and helping to simplify clinical workflow are essential to improving the quality of patient care. This is a significant need especially in large and underserved emerging markets.

We are looking for a product-minded rockstar COO who has extensive operational experience in scaling B2B startups, to join our growing team as the right-hand person to our CEO. The ideal candidate has strong leadership and analytical skills, preferably having worked their way up to an executive role through product and/or operational roles.

As the Chief Operating Officer, you will be responsible for overseeing the day-to-day operations and executing on the company's strategic goals. Working closely with the CEO and other senior leaders, you play a pivotal role in setting strategy, driving growth, building a rockstar team, and ensuring operational excellence. The product and operations teams report directly to you.

If you love working in fast-paced and creative environments, have a passion for healthcare and want to help change the world, please come talk to us and submit your CV.

Responsibilities

• Work closely with the CEO and executive team to set strategy and execute to achieve profitability and growth.
• Run the operational cadence of the company, including OKR processes, budgeting, and staff meetings.
• Scale operations, loyalty, and delivery teams to handle enterprise launches and maintenance for hospitals and clinics across the Southeast Asia region.
• Oversee the product team to define product strategy, roadmap, and processes, ensuring we consistently deliver value to customers by solving actual problems they have.
• Own reporting and data accuracy, holding teams accountable to measure and improve on metrics they own.
• Drive cross-functional collaboration across the company, ensuring all teams work effectively together towards the same goals.
• Support the sales team by scaling sales operations and aligning sales with the rest of the company.

Required Skills

• 10+ years of experience leading product, operations, or project initiatives in the healthcare or tech industry, preferably at growth stage B2B companies.
• Proven experience in a senior management role, having built and led multiple teams across different countries.
• Deep understanding and expertise in operations and strategy, with a wide breadth of knowledge and experience in product management, delivery, sales, customer success, strategy, and operations.
• Data and business-minded. Data is core to how you and your teams make decisions and measure success to achieve business goals.
• Proven ability to deliver on what you say you will do. You hold your team accountable to high standards.
• Top-notch communication skills, high EQ, and the ability to manage change quickly.
• Team player with a low ego and a robust growth mindset.
• BA/BS preferred, not required.