Centre Manager (Enrichment)

Our client, a prominent enrichment center, is looking for a dynamic and experienced Centre Manager to lead and oversee the daily operations of their enrichment center. This role is pivotal in driving the center’s success by providing outstanding service, building strong customer relationships and promoting operational excellence.

Key Responsibilities:

1. Building Customer Relationships: Manage and nurture relationships with students and parents, ensuring their needs are met and concerns addressed.
2. Delivering Operation Excellence: Lead and oversee daily operations to ensure the center operates smoothly in accordance with standard operating procedures (SOPs).
3. Team Management and Development: Create a positive work environment by fostering open communication and teamwork. Coach and mentor team members, resolve conflicts, and set clear expectations.
4. Achieving Sales Targets: Lead the team to meet and exceed sales goals, driving the center's success.

Job Requirements:

1. Diploma or degree in any discipline.
2. Minimum of 3 years of experience in the education sector. Management experience preferred.
3. Proven ability to lead and inspire a team toward common goals.
4. Strong sales and customer relationship management skills.
5. A passion for education and commitment to delivering outstanding service.

Note: We regret that only shortlisted candidates will be notified.